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The Missing Layer: Rethinking Where Procurement Intelligence Comes From

Procurement has invested heavily in technology designed to capture data, improve visibility, and support better decisions. Unfortunately, some of the most valuable information about supplier relationships remains buried in emails, calls, documents, and the memories of individual team members.

When that context isn't captured, procurement is left with an incomplete picture.

A contract may show what was originally agreed, but not the email that changed the terms. A supplier record may contain the latest pricing, but not the conversation that explains why it increased. And when an experienced team member leaves, years of knowledge about supplier relationships and past decisions can leave with them.

This Startup of the Week Briefing, informed by a conversation with Matthew Whiting, Co-Founder and CEO of Cotiss, explores procurement's persistent context problem and why capturing this missing layer of intelligence is becoming even more important as teams rely on AI to analyze information and support decisions.

Download this briefing to learn:

• Why critical procurement context continues to sit outside traditional systems
• How incomplete context can limit the usefulness of procurement's AI tools
• Why better intelligence can help procurement influence decisions before outcomes are locked in