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The 2021 Pivot: How Leading CPOs are Mastering Procurement's Post-Pandemic Response

Throughout the COVID-19 pandemic, procurement consistently demonstrated how agile and strategic they can be in support of critical business requirements. If procurement is to maintain its elevated slot on the boardroom agenda, however, CPOs need to paint a vision for how procurement transformation will support the organization’s evolving objectives. 

Answering the question, “What’s next?” may not be easy, but procurement has to be prepared to lay forth a plan. How they move forward will vary by industry, organization type, and maturity level, but it is the leading performers in each organization that holds the future resilience of the company and potential of procurement in the palm of their hand.

In an effort to gain additional insight at this critical time, Art of Procurement, in partnership with Ivalua, reached out to several CPOs: Sajid Kunnummal, Vice President and CPO at Navistar, and Dan Symon, the CPO for New York City, as well as Vishal Patel, VP of Product Marketing at Ivalua. Their observations about 2020 and expectations for the future capture the essence of the pivot being made as procurement transitions to the next phase of pandemic response.

In this paper, we will showcase what these leading procurement organizations are doing to support the business, partner collaboratively with stakeholders, and position themselves for long-term impact:

  • Understanding the total cost of supply chain resilience
  • Transforming workflows for speed and transparency
  • Better illuminating procurement’s roadblocks and advantages
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