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Request Management Survey

Where Procurement Performance and the Supplier Experience Meet

Many procurement teams and professionals are concerned that the RFx process isn’t accomplishing what they need it to. RFx’s aren’t new, but procurement tends to manage them as one-off events rather than a cohesive practice. Until now that is.

Request management collectively refers to all of the processes by which an organization gathers data from a partner or supplier. It includes RFPs, RFIs, RFQs, supplier and risk assessments, and security questionnaire management.

Art of Procurement partnered with the team at RFP360 to run the world’s first survey on request management. This report contains the contextualized findings of our research.

The goals of the research were to: 

• Better understand how procurement teams gather data to inform organizational decision making, and
• Recognize the request-related workload, challenges, priorities and strategies experienced by procurement and sourcing professionals

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