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Designing an End-to-End Ecosystem Approach to Procurement

As procurement becomes a higher value-driving function, it is imperative to focus on holistic transformation. 

Taking an end-to-end ecosystem approach helps look at the ‘bigger picture’ that involves multiple internal and external stakeholders including the procurement team, key business functions, suppliers, and customers as well as infrastructure elements like policies, processes, technology, and data.

In this paper, based on a podcast series produced with the team at WNS Denali, we learn about the end-to-end ecosystem approach to procurement and consider how to develop key capabilities for capturing strategic value. 

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